Terms & Conditions
Casserole is a platform which facilitates connections between users whosign up as either Cooks and Diners with the aim of helping communities connect around food.
Casserole gets to know the users which signup online through informal references and specific information it requests at the signup process however, users are responsible for how they use Casserole and are required to make their own judgement on using the service to connect with other people. Casserole users decide whether they are happy to be connected and share personal and locational details relevant to sharing meals. Casserole is not responsible for and disclaims any and all liability related to any connections or food shared through the platform.
Casserole can introduce you to users who live in your local neighbourhood and accordingly any personal connections and food exchanges made with the help of Casserole will be made at the users own risk. Casserole aims to provide useful information about users in order to enable users to build trust within the community. Casserole employs the use of references and personal descriptions in order to communicate information about users to the community, however Casserole does not take responsibility for verifying information given by users.
Handbooks (and ID Cards for Cooks) are issued to registered users once they have completed the signup procedure and have two references submitted for them. Cooks are required to watch a short and fun food hygiene video which is provided online. All users are required to state any medical and/or dietary conditions to Casserole at the signup stage, Casserole is not responsible for any disclaims and all liability relating to food hygiene, health and safety, dietary or medical conditions.
Data and user information is kept confidential within the Casserole team and verified Casserole volunteer coordinators and will not be shared with other organisations.
By signing up to Casserole’s service either online, by text, over the phone or in person, users accept that Casserole cannot be held liable for any of the risks associated with personal connections, food hygiene or security.
Users can always contact Casserole by emailing hello@casserolehq.org or by phone on 020 3289 4170
Casserole’s core ethos is to allow a simple way of getting neighbours and communities to connect in order to share food and create a positive healthy community both nutritionally and socially.