Terms & Conditions

Casserole Club is a project of FutureGov Ltd. Where ‘Casserole Club’, ‘Casserole’, ‘us’, ‘the project’ or ‘the club’ is referred to below, we are referring to FutureGov Ltd, specifically the Casserole Club project. The terms below cover our relationship with individuals who sign-up on this website - referred to below as ‘Cooks’ and ‘you’.

If you are looking for answers to specific questions, you may find our FAQ page more helpful. You can also contact us at [email protected].

Casserole Club is a free food-sharing project. We connect those who love cooking and want to meet more people in their area (Cooks), to others who would appreciate having a home cooked meal delivered by a friendly neighbour (Diners).

To take part in Casserole Club, Cooks are required to:

  1. Complete and pass a Disclosure and Barring Service (DBS) criminal records check (previously known as a CRB check). This involves your consent to share your personal information with a third party security partner.
  2. Meet a member of the Casserole Club team to present identity documents as part of the DBS check process, and to discuss their interest in joining Casserole Club and other relevant information.
  3. Watch the provided food hygiene presentation and correctly answer all questions of a food hygiene quiz on this website.
  4. Complete a personal profile on this website, and provide any further relevant information to the Casserole Club team if and when asked.
  5. Agree to these terms and conditions.

At any point during a Cook’s relationship with Casserole Club, we can, at our discretion:

  1. Terminate a Cook’s relationship with us, cancel all scheduled meal shares, and request that contact with all other members of the Casserole Club project (Cooks and Diners) ends immediately.
  2. Ask you not to contact a specific Diner again.
  3. Cancel a scheduled mealshare.
  4. Pass any relevant information to any law enforcement organisation with relevant jurisdiction.
  5. Unless necessary, we may not notify the Cook of any of the undertaking of any of the above actions. Cooks must comply with any of the requests above as soon as reasonably possible.

During your time as a Casserole Cook, you are required to:

  1. Notify us immediately if any of your contact details change.
  2. Read and abide by the “Cook’s Handbook” (and any updates) which is provided by us before you cook your first Casserole meal.
  3. Treat other members of the Casserole Club (Cooks and Diners) with respect and dignity - treat them as you would a friend.
  4. Abide by all relevant legislation.
  5. Notify us of any concerns you have about the wellbeing, behaviour or conduct of another Casserole Club member (Cook or Diner).

Casserole Club is not and cannot be held responsible for and is not liable for any loss, damage or harm resulting from your activity associated with, enabled by, or initiated from, through or with Casserole Club.

Note: The terms of business of online DBS providers also apply to users when undertaking a DBS check.


This website belongs to FutureGov, and our full details are below. This privacy policy explains how we use the personal information we collect via this site, as well as what cookies we use. If you would like to know more about FutureGov and the company's more general privacy policy you can find details here

1. What kind of information do we collect?

If you register or sign up for our service, or to receive more information from us, we may ask you for personal details such as your name, address, date of birth or other related information. We may record your activity and preferences when visiting the sites (see "Cookies", below). If you post content or communicate via the site, we may also store and monitor that information.

2. What do we do with the information we collect?

We will use your personal information to operate this site, to contact you, to send you newsletters, publications and other information about Casserole Club and FutureGov, and to process applications you make via the site. We may also use your information to carry out analysis and research to improve our service, publications, events and activities, to prevent and detect fraud and abuse, and to protect other users.

Please make sure that any personal details you provide are accurate and up to date, and let us know about any changes at [email protected]. Please get consent first before giving us anyone else’s information, especially for any Diners you may suggest.

3. Who else has access to your information?

To help us to operate this site and deliver Casserole Club, Futuregov uses third party tools which your data may pass through. We have listed all our third party integrations on our Futuregov data protection policy page.

Comments, blogs and other information which you post on the site will be displayed publicly and to other users. Please be careful when disclosing personal information which may identify you or anyone else.

We may disclose your personal information if required by law, or to protect or defend ourselves or others against illegal or harmful activities, or as part of a reorganisation or restructuring.

4. How to unsubscribe or remove your data

If you no longer want to receive communications from us, all our emails have unsubscribe links in the footer. If you would like your data removed from Casserole Club completely, please contact us at [email protected]. We would be happy to share a copy of all the data we currently store if you request it.

5. Cookies

This site contains cookies. Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners. Most web browsers allow some control of most cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

This site uses cookies that are strictly necessary to enable you to move around the site or to provide certain basic features, such as logging into secure areas.

The site also uses performance cookies which collect information about how you use the site, such as how you are referred to it and how long you stay on certain pages. This information is aggregated and therefore anonymous and is only used to improve the performance of the site. Some of these performance cookies are Google Analytics web cookies. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

6. Security

We take steps to protect your personal information and follow procedures designed to minimise unauthorised access or disclosure of your information. However, we can’t guarantee to eliminate all risk of misuse. If you have a password for an account on this site, please keep this safe and don’t share it with anyone else. You are responsible for all activity on your account and must contact us immediately if you are aware of any unauthorised use of your password or other security breach.

7. Contacting us

You are legally entitled to know what personal information we hold about you and how that information is processed. If you would like to know what information we hold about you, please write to FutureGov, 50 Wharf Road, London N1 7EU, UK. We will ask you for proof of identity.

FutureGov is a company limited by guarantee registered in England with company number 6472420. Registered office: 3 King Street, Halstead, England, C09 3ER. Privacy Policy